Cold Cut Comics Distribution
Publisher Frequently Asked Questions
- Should we send solicitations to Cold Cut?
- When is your solicitation deadline?
- Should we include art with solicitations?
Cold Cut is not an advance order distributor.
That is, unlike Diamond, we do not publish a
catalog of "upcoming releases" and compile
stores' orders to add to your print run. We
are a reorder distributor. We publish an
irregular catalog listing everything we have
available in our warehouse, and ship books
to stores within 2-3 days after they order.
Therefore, your solicitation material is not
used in our catalog until quantities of your
book are in our warehouse. Our deadline
for each month's catalog is generally the first
day of the month prior to the catalog month.
(For example, the deadline for the December catalog is November 1).
Although we usually don't order directly from
solicitations, we do like to receive them,
since they keep us informed about what is
being published and when, as well as provide
a source of "upcoming comics" news for our
catalog. Please do send us solicitations if
you can. The more we know about your
books, the more we can do to help sell them.
But since we are a reorder distributor, we
take no advance orders from retailers, so we
generally don't place advance orders ourselves
on books unless we are sure they will
sustain steady reorder activity.
Artwork is always welcome with solicitations,
and with merchandise (T-shirts, etc)
it's essential. We scan in this art to use it in
the catalog. If you have art available, please
send it along with the solicitation. Our catalog
is black and white on newsprint, so
please don't send color art or heavy tones.
- How should I ship the books to you?
- Why are my books getting damaged?
Cold Cut cannot accept books which are
damaged beyond salability. We have to
return them for credit or replacement.
To avoid damage and the associated paperwork
headaches, please take every precaution
when shipping your books to ensure that
they arrive undamaged here at our warehouse.
Having years of experience in shipping
books to stores with a nearly damage-free
record, we have some suggestions on
how to achieve this:
If your book is printed or stored at Quebecor,
Cold Cut has a weekly pallet shipped from Quebecor to our
warehouse; books which arrive via this pallet arrive
Simply tell Quebecor to ship the quantity we ordered
to us, and they will automatically put it on the pallet --
no extra work required.
If you drop ship directly from a printer
(that is, if you have your books
shipped directly from Brenner/Morgan/wherever
to us here at Cold Cut),
ask them to please double-box all comics.
(Note this does NOT apply to comics shipped from
Quebecor -- see above).
There is some small extra charge associated
with this service, but it is much less than
insuring the shipment and it usually results
in good-condition books being received.
Double boxing prevents nearly all damage
from occurring. Our experience seems to
suggest that printers do an excellent job of
double boxing - but they often simply forget
to double box in the first place, regardless of
your request. Try to remind them.
If you ship the books yourself,
please follow these guidelines to prevent damage:
- Ship with UPS.
The Postal Service and RPS (FedEx Ground) is
also OK, but boxes generally take a much
worse beating in their system. If you
must use the Postal Service, definitely
double-box your books and put in lots of
packing material (crumpled newspaper is
fine) between the first and second box.
Often, a shipment arrives with the outer
box nearly falling apart.
- Do not ship in envelopes of any kind.
Use only sturdy, corrugated cardboard
boxes. If you are shipping only a few
copies, you can probably get small boxes
for free from your local comic shop or
stationery store. They generally have
small shipments coming in all the time.
Bigger boxes, of course, you get when
your books arrive from the printer!
- Do not pack your books into any corners
of the box.
Boxes have eight corners -
make sure that the only thing in all of the
corners is packing material. You can use
styrofoam packing peanuts, or even just
crumpled-up newspaper. Having books
in any corner of the box is a nearly-guaranteed
way to incur damage. When
boxes land on a corner, dozens of books
get permanently smashed. If your books
are an inch or two away from the
corner, they generally arrive unscathed.
- Consider double-boxing.
how much damage is prevented just by
having two corrugated cardboard shields
protecting your cargo from the vicious
world. If you do this, you can generally
ignore padding the interior box's
corners - just pack it full of comics and
seal it shut. Then, fill the outer box with
the inner box and padding - crumpled
newspaper is fine as padding. Try not to
have the inner box nestled directly into a
corner of the outer box.
- Do not leave any empty space.
you lift your package and shake it, if you
hear things moving or sliding inside, you
have packed too loose. You must fill that
space with packing material, even if it's
just crumpled newsprint. This means
everywhere in the box - the top, the sides,
the bottom. These boxes get handled by
dozens of people, and if the books are
sliding inside, they will rip each other
apart or crumple against the walls. To
prevent them from scuffing against the
top of the box, you can put a sheet of
paper between the top comic and the box
- Don't ship Next Day Air or 2nd Day Air
Although we appreciate the thought, we hate to see
publishers spend money on express
freight when they don't have to.
Remember that we are ordering your
books before any retailer has ordered
them. There is no rush to get them here;
there are no orders pending. If we are
ever in a rush to get your books, we will
be sure to let you know. Sending your
books standard UPS Ground will get
them here in a week at most, which is
fine for our purposes.
Following these guidelines will greatly
decrease your shipping damage, both for us
and for anyone else to whom you ship books.
- What's the best way to send you a bill?
The best way to bill us for your books is to
mail the invoice separately to our warehouse.
Invoices which arrive that way are entered
into our Accounts Payable system, checked
against incoming books, and paid on a regular basis.
If you decide to instead include your
invoice with your books, please mark clearly
that it is an invoice. Usually, sheets included
in shipments are packing lists, which we
check against but then discard.
Please indicate clearly on the invoice the
total amount due, the due date, our PO number,
and the name to which we should make
checks payable. This simplifies our
Accounts Payable system and reduces errors.
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Cold Cut Distribution - 220 N. Main St. - Salinas, CA 93901 -
Last update: May 22, 2002